Meezan Bank

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Ahsan Nadeem

15 03 2023 01:21:43 AM
86
Unauthorized transections

multiple online transactions were made without my knowledge. I didn't know until I opened the app and there was no money in it. Bank didn't send any OTP, no sms alert or email of these transactions.
never used this card on any online platform only use it to withdraw money from ATMs. maybe the ATM machines are bugged and stealing data.
I called meezan bank they blocked the card and said we will issue a new card🙄we don't want a card we need the amount back that's why I called the helpline instead of solving my problem and issuing me a new card.
they said we will look into this matter take will take 45 days.

They filed a complaint and gave the request number 262676

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Brand Details

Meezan Bank is a leading Islamic bank in Pakistan, established in 2002 with a paid-up capital of Rs. 17.89 billion. Meezan Bank has a retail banking network of more than 900 branches in over 250 cities across Pakistan, supported by state-of-the-art banking services, including over 950 ATMs, VISA and MasterCard Debit cards, a Call Center, Internet Banking, Mobile Application and SMS Banking facility. The bank's strict adherence to Shariah principles is ensured through a dedicated Product Development and Shariah Compliance department that operates under the supervision of the Bank’s in-house Resident Shariah Board Member and a Shariah Board comprising of internationally renowned Shariah scholars.