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UBL
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Huda Shakil
UBL has taken lakhs of rupees from account
UBL has been deducting lakhs of rupees under Zakat scheme from my account in Pakistan which my elderly and retired parents use for daily living. My parents were told Zakat will not be deducted after they provided an affidavit and declaration. The manager also assured them that money will not be deducted. My parents visited the branch on many occasions to confirm this at the Safoora Branch, Karachi. They were misled to believe that their money is safe and now they have lost lakhs of rupees. The staff has not guided them on any reversal process. Please take this into consideration and resolve this issue for my elderly parents.
I have also reached out to customer support and not received any updates or guidance regarding this urgent issue.
Ehsan Shaheen
Credit card blocked
Pathetic services by UBL - United Bank Ltd
Not recommended !!!
It's been 5 days and my credit card is still blocked. Now, they are not even picking the call even when I wait for 45 minutes. I've been trying to reach them for 4 days, via email and complained about it on the website as a well. Two days ago they told me that anti fraud department will call you back but I haven't received any call from their so called anti fraud department. I have called'em more than 15 times in 5 days and wasted balance of more than 700rs.
If you want to waste your time and money then just open an account in UBL.
Ehsan Shaheen
12 03 2023 11:10:12 PM
Pathetic service
Unprofessional and useless bank.